Tag: customers

How much will shoppers spend this Christmas?

The end of the year is usually a time of celebrating and cheer, filled with gift-giving and partying, but will that be the same for 2020? New research reveals that nearly 4 in...

Communicating via the sticky note

While grabbing groceries from a local supermarket, I noticed a build-up of people waiting outside of the bottle shop next door. As I peered closer, it had seemed that there was a...

Woolworths drops price on 140+ products

Media Release 28 September, 2020 Woolworths makes multi-million dollar investment to drop prices on 140+ products in the lead up to Christmas With Christmas less than 3 months away, Woolworths is dropping the prices...

Upcoming webinar: Dealing with difficult customers

Media Release 18 August, 2020 ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to deal with difficult customers. In current times we have seen...

Preparing for the changed customer landscape

The last few months has seen great changes, in which retailers have had to adapt to rather quickly. Kay Oswald, President International of Global tele dentistry pioneer SmileDirectClub provides an expert opinion on...

A message from Caltex CEO, Matt Halliday

Dear valued customer, I would first like to offer my thoughts to all our customers at this difficult time. COVID-19 is having an impact on the way we all do business, challenging us...

Study shows true value of loyalty programs

The majority of retailers are seeing increased sales from loyalty programs, but a failure to focus on the needs of the customer means their full potential has not been reached, according to...
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