Cost continues to greatly influence customers, with 65% of Aussie consumers stating they will switch products if a cheaper option is available.
This comes from Emarsys research which surveyed consumers on what influences...
New research finds that the happiness of casual workers has a “crucial” influence on customer experience.
According to the study from Humanforce, 79% of the Australian casual workers surveyed reveal that their workplace...
Consumers are making it known that they are not afraid to leave an online shopping cart if the business doesn’t offer free returns or delivery.
According to new research from Emarsys, 16.4% of...
amaysim is launching its latest offering to customers – 10GB for $10 on a seven-day expiry.
Customers who opt for the new $10 plan can take advantage of unlimited standard talk and text...
Customer trust is important; however many customers have the mindset that they are being lied to by businesses.
In fact, 74% of customers believe that brands lie in their marketing communications.
“Brands invest so...
Zip is giving back to Zip Pay users with 3% back on all transactions, when they ‘Tap & Zip’ their mobile to pay.
Buy Now, Pay Later providers have traditionally been limited to...
(Feature image: Derek Lamb & Steve Foster)
HappyOrNot provides actionable insights to help organisations improve their products and services.
What’s better than that? It uses new antiviral and microbial screens, scientifically proven to protect...
The end of the year is usually a time of celebrating and cheer, filled with gift-giving and partying, but will that be the same for 2020?
New research reveals that nearly 4 in...
