Tag: convenience

Woolworths appoints Chief Risk Officer

To reflect the increasing importance of risk governance and management across Woolworths Group, a Chief Risk Officer role has been created reporting to the Group CEO. David Walker, currently Managing Director, BIG W...

Customer service letting retailers down

There’s been a huge, and very clear boom in e-commerce recently, with many retailers having to quickly adapt to the evolving retail space. A new report however, shows that the customer service experience...

Mrs Mac’s maintains its recipe for success

The name Mrs Mac’s sounds just as comforting as having a piping hot pie in your hands – and appropriately so. Originally, Ken Macgregor opened a pie and cake business, Bakewell Pies,...

Drivers wanted (and beyond Christmas)

ANC is already seeing an increase in deliveries and is prepared for almost a 50% increase around Australia over the next three months. You guessed it, they will definitely need more drivers to...

$7.8b worth of mobile phones not receiving attention

When a mobile phone gets replaced by a newer model, often people leave their old phones laying around in a draw to collect dust. This happens so often that it turns out Australians...

Communicating via the sticky note

While grabbing groceries from a local supermarket, I noticed a build-up of people waiting outside of the bottle shop next door. As I peered closer, it had seemed that there was a...

Amaysim and Lycamobile pay penalties for false advertising

Amaysim Australia Ltd (ASX:AYS) and Lycamobile Pty Ltd are paying penalties totalling $126,000 and $12,600 respectively. The ACCC issued the companies with an infringement notice for alleged false or misleading representations about their...

Aisle help when you choose

Today’s brands, category managers and merchandisers are in a race, constantly jostling for position but frequently finding they’re still grouped together in the home straight of the supermarket aisle. Only a standout...
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