Viva Energy Australia has selected DataMesh to revolutionise payments and customer experiences across its rapidly expanding fuel and convenience retail network.
The multi-year agreement will see DataMesh provide its cutting-edge payment solutions tailored for Viva Energy’s company-owned and dealer-owned sites. The technology will enable seamless transactions in-store, at the pump, on the forecourt, and through digital channels, enhancing convenience and operational efficiency.
“Viva Energy is deploying next-generation technology to deliver an exceptional customer experience, and DataMesh is an ideal partner on this journey,” says Viva Energy Shell Card Manager Ashley Harris. “Their one terminal solution handles the myriad of payment types that consumers expect today, from proprietary fuel cards to mobile wallets.”
DataMesh CEO Mark Nagy highlights the company’s deep expertise in providing solutions to high-volume fuel retail and hospitality. “The consumer payment landscape is rapidly evolving, with customers demanding support for everything from loyalty programs to contactless apps,” he stated.
“Our platform ensures Viva is future-proofed to accept any payment method, all while generating rich data insights.
“This partnership underscores our commitment to continuous innovation. As Viva Energy’s needs grow, DataMesh will develop tailored solutions that create competitive advantages through exceptional customer service and smoother operations,” Mr Nagy said.
Viva Energy’s extensive national network will gain access to DataMesh’s full suite of solutions. The technology facilitates scheme cards, fuel cards, loyalty programs, gift cards, unattended transactions, and cutting-edge digital payment options.
Mr Harris said: “DataMesh payment experts worked closely with our team to understand our requirements and design a flexible, future-proof architecture.”
