Tag Archives: customer experience

Transform the customer experience in six steps

Customer expectations of service and experience are getting higher all the time. How can businesses keep up? Organisations are beginning to understand the crucial importance of delivering exceptional customer experiences, says the company. So they need to understand how the business can transform the customer experience in a realistic, measurable …

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Paving the way for the future of retail

Active International Australia explains how to safe-proof your inventory management. Managing stock is fraught with challenges in today’s retail landscape. While surplus stock ties up capital and can keep you from reinvesting in your business, waiting times on products will deter the modern customer who ‘wants it right now’. Experts insist …

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