Tag: survey

Casual workers play key role in customer satisfaction

New research finds that the happiness of casual workers has a “crucial” influence on customer experience. According to the study from Humanforce, 79% of the Australian casual workers surveyed reveal that their workplace...

FMCG workers credit pay to career change

Money makes the world go round, and money is a huge motivator for many FMCG workers to consider a change in career. A new report reveals that almost half of Aussie workers have...

A third of Aussies ‘newly constrained’

A “rapidly growing” group of ‘newly constrained’ consumers have been identified in a recent study. According to the NielsenIQ Unlocking Consumption global survey, these newly constrained consumers are those who experienced worsening income...

Online retailers to boost their e-commerce budget

2020 saw great success for online retailers, therefore two-thirds of them will increase their e-commerce budget this year. The research is from an independent survey, commissioned by leading parcel delivery service CouriersPlease (CP). It...

Retailers focus on sales over marketing in 2021

E-commerce has proven that it’s a huge factor for driving business, especially throughout 2020. A significant number of Aussies (84%) now shop online, with a third (33%) preferring to shop online before the...

Free returns and free delivery, the consumer standard

Consumers are making it known that they are not afraid to leave an online shopping cart if the business doesn’t offer free returns or delivery. According to new research from Emarsys, 16.4% of...

SME’s with digital edge optimistic about 2021

Generation Y (aged 25-39) SMEs are looking forward to the year ahead, as 53% are expecting more profit. In the latest MYOB Business Monitor, 1000+ Australia SMEs were surveyed. It’s found that Generation Y...

Aussie shoppers want to make a difference

2020 is triggering a national conscience, with the number of Australians willing to favour ‘good’ brands growing significantly. The Inaugural Cashrewards Shopping for Good survey shows that over half of Aussies surveyed are...
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