Tag: online shopping

eBay reveals top toys and trends for Christmas 2020

This may come as no surprise, but it turns out that more than half a million Aussie parents (56%) are expected to buy their children toys, that that THEY actually want to...

Customer service letting retailers down

There’s been a huge, and very clear boom in e-commerce recently, with many retailers having to quickly adapt to the evolving retail space. A new report however, shows that the customer service experience...

$7.8b worth of mobile phones not receiving attention

When a mobile phone gets replaced by a newer model, often people leave their old phones laying around in a draw to collect dust. This happens so often that it turns out Australians...

Black Friday 2020, online sales take over

As most Aussies will avoid going in store this Black Friday (27 November), it’s expected that online retail traffic will be significantly popular than usual. New research shows that just 9.5% of people...

Global parcel volume exceeds 100 billion

Did someone say pass the parcel? It looks like it, with the annual report from Pitney Bowes Inc. finding the global parcel volume surpassed 100 billion from 2019, reaching 103 billion. Australians shipped...

No choice but to step up customer service game

Are Aussie shoppers becoming more savage when it comes to their in-store shopping expectations? New research from Humanforce shows that 63% of shoppers would leave a store, and find a product elsewhere, or...

THE ICONIC launches portal for Beauty category

Beauty shoppers will now have even more access to ‘must-have’ international and local products. THE ICONIC is launching its dedicated Beauty destination for ANZ shoppers, with a line-up of over 80 brands. The line-up...

Changes in online shopping behaviour

There’s no doubt that consumers shopping behaviours have changed due to the Covid-19 pandemic. However, new results show just how different consumers online shopping behaviour is. Global research from Wordstream found that the...
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