Tag: coronavirus

How much will shoppers spend this Christmas?

The end of the year is usually a time of celebrating and cheer, filled with gift-giving and partying, but will that be the same for 2020? New research reveals that nearly 4 in...

Coles releases first quarter results

Express convenience (c-store) has seen a sales growth of 10.2%. Coles’ digital transformation has increased in the first quarter of 2021. One significant change involved the introduction of coles&co, which launched in September. It...

Customer service letting retailers down

There’s been a huge, and very clear boom in e-commerce recently, with many retailers having to quickly adapt to the evolving retail space. A new report however, shows that the customer service experience...

Victorian retailers need certainty heading into Christmas

Media Release Victorian retailers need certainty as we head into Christmas shopping 25 October, 2020 The National Retail Association (NRA) has today expressed concern at the ‘pause’ on lifting lockdown restrictions announced today...

Workplace risk: asking employees to fulfil Covid cleaning

While many workplaces are thoroughly cleaning their premises properly and professionally – there are still a concerning amount of employees admitting that they’ve been tasked with Covid-19 cleaning themselves. Research finds that 59%...

Communicating via the sticky note

While grabbing groceries from a local supermarket, I noticed a build-up of people waiting outside of the bottle shop next door. As I peered closer, it had seemed that there was a...

Common mistakes that risk Covid-19 in workplace

There are a range of things that many businesses are doing that risks Covid-19 spreading through their workplace. Co-founder and Director at Cleancorp, Lisa Macqueen discusses some of the most common mistakes being...

Aussies replace travel bug with local cafe experiences

With Australia’s case numbers spiking again, most people are accepting the fact that travel and big events won’t occur for a substantial amount of time (most likely while gritting their teeth). The Toluna...
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