The Commonwealth Bank has launched a new eftpos tablet that is set to transform how businesses interact with customers and disrupt the payments space.
The Commonwealth Bank’s Albert has been engineered to help businesses improve and tailor their customer offering and gain unique business insights through a more mobile, user-friendly, secure and customisable point-of-sale device.
Albert has been engineered in partnership with global IT and design leaders Wincor Nixdorf and IDEO to create a portable and user-friendly tablet while still meeting the highest security standards, including supporting EMV chip and PIN transactions, and the Payment Card Industry Data Security Standard.
Key features include the option to email receipts and invoices, split the bill up to 10 ways, open a customer account that can be paid later, record and track daily, weekly and yearly payments, as well as collect useful business analytics and insights.
The Albert eftpos tablet comes with both wi-fi and 3G built-in for ‘always-on’ connectivity and pre-loaded with the payment app and other CommBank app functions, including Split Bill, Cash Counter, Daily IQ, Open Tab and Community Giver.
As Commonwealth Bank’s flagship merchant device, Albert will operate on the open-source platform, Pi Business Network.
Commonwealth Bank Managing Director Payments and Cash Management Services Gary Roach said Albert’s potential is limitless and is set to revolutionise the point-of-sale experience.
“Albert has the potential to dramatically shift the way businesses take payments, offering merchants the ability to completely customise the customer experience from start to finish,” he said.
The Commonwealth Bank is currently working with leading Australian businesses, including David Jones, Amalgamated Holdings, Foot Locker, Mogas Regional and EasyFuel.
“The introduction of Albert will be a complete technological game changer for two of our businesses, Mogas Regional and EasyFuel,” Earthling Investments Technical Director Dwayne Bonner said.
“Albert offers an open and easy-to-develop platform that gives us the opportunity in our fuel distribution business, Mogas Regional, to fully integrate our enterprise resource planning package across the entire end-to-end supply chain.
“In our fuel discount card business, EasyFuel, Albert gives us the ability to enhance the whole cardholder/retailer experience in more ways than we ever imagined.”
