Tag: survey

Aussies still willing to pay for sustainability amid cost-of-living crisis

Over half of the Australian shoppers recently surveyed by Monash University say sustainability is an important factor when making a retail purchase. Despite the increases to our cost of living, Monash Business School’s...

Retailers passing increased CODB onto consumers

Fifty-eight per cent of Australian retailers surveyed admit to passing the “majority” of the higher costs of doing business onto consumers, according to new research from Shopify. Twenty-three per cent of respondents...

Aussies reluctant to sacrifice certain luxuries

Millions of Australians are refusing to give up their little luxuries, according to new research by Finder. A Finder survey of 1096 respondents revealed three quarters of surveyed Australians (74%) – equivalent to...

Generative AI’s potential in retail

Australia’s retail sector could unlock billions of dollars in value by 2030 if it accelerates the “responsible adoption” of generative artificial intelligence (GAI), finds a new report. The report, Australia’s Generative AI Opportunity,...

Aussie retailers embracing AI and automation

44% of surveyed Australian retailers are either investing in or planning to invest in artificial intelligence (AI) and automation, according to recent research conducted by Shopify. These technologies are being employed for various...

New report dives into SMB retailer concerns

While some small and medium-sized Australian retailers are surpassing performance expectations in the face of significant challenge, many say they are failing to meet their financial benchmarks, according to the inaugural ARA...

Changing dining habits amid cost-of-living pressures

Australians are changing their dining habits in response to cost-of-living pressures finds research from restaurant dynamic pricing platform EatClub. “As the country’s leading dining deal app used by millions of Aussies to secure...

Consumers are after ‘human-like’ experiences

Australians consumers are calling on organisations to bring an improved “human touch” to their customer experience. According to The Customer Experience Edge: Australia report by Qualtrics and SAP's Centre for Experience Management, consumers...
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