Tag: research

Loyalty program use on the rise

Almost all surveyed Australians (95%) are members of one or more loyalty programs, according to new research by Pureprofile and The Retail Doctor Group. 83% of respondents said they are loyal to their...

Aussies struggle to pay for the essentials

More than one in four surveyed Australians (27%) are doing it tougher now than ever before and are struggling to pay for the essentials. According to the research conducted by charity Good360 Australia,...

25-year high in shift workers holding multiple jobs

All “major” industries in Australia experienced an unprecedented rise in the number of shift workers working multiple jobs in 2023, according to a new report from shift work management platform Deputy. A total...

Aussies report bad customer service one-tenth of the time

While Australians say they’re having fewer bad customer experiences, according to the Qualtrics XM Institute, more are cutting spending with a brand after just one bad interaction. Local consumers surveyed in new research...

Digital marketing support for small businesses

Digital marketing can be vital to the success of a small business yet one-in-three surveyed Australian businesses end up in a dispute with their provider. And almost 70% of respondents in the latest...

Aussies to spend $2.5b as school returns

Australia’s back to school (BTS) purchases are set to generate $2.5 billion in sales, according to research by the Australian Retailers Association (ARA) and Roy Morgan. The inaugural research reveals that approximately five...

Diet plans for Aussies in 2024

Millions of Australians are focusing on their health in 2024, according to new research by Australian comparison site Finder. A Finder survey of 1056 respondents revealed 27% of Australians – equivalent to 5.5...

Cyber risks increase for retailers

New research has uncovered heightened cyber risks for retailers as attackers elevate techniques. According to the ‘2023 holiday season API security report’ from Cequence Security, threat actors are “evolving tactics, opting for a...
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