Tag: research

Aussies want brands to help them extend life cycles

New research has found that Australians recognise that buying new, even when marketed as a greener alternative, isn’t necessarily sustainable. According to InSites Consulting, eco-conscious Aussies take pride in creatively extending the life...

Research reveals surge in use of BNPL

New research finds that more than half of those surveyed intend to use buy now pay later (BNPL) schemes during the festive season. The poll of 6500 Australians by online credit score provider...

Petrol prices a top stress for consumers

A growing number of Australians are concerned about the price of petrol, according to research from Finder. The research shows 14% of Australians – equivalent to over 2.7 million people – rated petrol...

Companies losing money to dissatisfaction

Nearly nine in ten Australian say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends launched this week. This dissatisfaction could be costing businesses in Australia...

Businesses to invest more in sustainability

Sustainability could be the major focus of Australia’s post-pandemic recovery, finds new research. According to SAI Global’s ‘2021 Australian Business Assurance Report’, Australian businesses, on average, will put 57% more budget, time and people towards environmental...

Ordering in is uber popular

‘Takeout’ has been superseded by ‘order in’ as meal delivery services are booming in Australia, according to new research. Strategic insights consultancy Nature surveyed a representative of the national population and found meal...

Post-pandemic shopper prefers in-store shopping

While Covid-19 has accelerated online retail growth, consumers are eager to return to in-store shopping, finds new research commissioned by Emarsys. The survey of more than 1500 Australian and New Zealand consumers revealed that...

E-commerce preferred during pandemic

Australians spent big online during the pandemic, but it was physical retailer websites that outperformed online-only websites, finds new research by Monash Business School’s Australian Consumer and Retail Studies (ACRS). According to the...
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