87% of consumers favoured brands they knew during the height of the pandemic in 2020. And, as Covid-19 prevails in 2021, they tend to stay loyal to brands whose loyalty programs they...
New research finds that the happiness of casual workers has a “crucial” influence on customer experience.
According to the study from Humanforce, 79% of the Australian casual workers surveyed reveal that their workplace...
According to new modelling by The McKell Institute, the cost of the government’s delay in rolling out the Covid-19 vaccine to the Australian population is estimated to exceed $1.4 billion.
Reportedly, the earliest...
(Feature image: Frucor Suntory Head of Sustainability Ben Walkley)
Frucor Suntory is leading positive change in the New Zealand and Australian beverage market, which can be seen in its sustainability report, Growing for...
A “rapidly growing” group of ‘newly constrained’ consumers have been identified in a recent study.
According to the NielsenIQ Unlocking Consumption global survey, these newly constrained consumers are those who experienced worsening income...
Triggered by the Covid-19 pandemic, gas prices fell significantly.
While lower prices are providing some relief to manufacturers and other gas users on Australia’s east coast, prices were still higher than export parity,...
Australian small businesses have shown they can be resilient and agile in the face of extremely challenging conditions, according to the Australian Small Business and Family Enterprise Ombudsman Kate Carnell’s new ‘Small...
New research from IGA reveals that more than two thirds of surveyed Aussies (67%) are set to change the way they celebrate Christmas in 2020.
This is expected to involve supporting local businesses,...