Tag: insights

Monetary gifts to bring Aussies ‘financial relief’ this Christmas

Almost two-thirds of surveyed Australians have cash or store vouchers at the top of their Christmas wish list this year. The findings were derived from a survey of an independent panel of 1005...

Trust and loyalty drop in 2023

The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according to new research by Qualtrics. A drop in feedback on bad experiences hasn’t...

Aussies spend on travel and entertainment amid rising costs

Australians continue to prioritise spending on travel and entertainment despite feeling ongoing pressure from rising living costs, according to the latest CommBank iQ Cost of Living Insights Report. The report shows quarterly spending...

Household spending drops in October

The monthly CommBank Household Spending Insights (HSI) Index fell 1% in October. This was led by declines in spending across recreation, hospitality and food and beverage as the ongoing effect of interest rate...

Uncertainty for SMB retailers as Christmas approaches

As the Christmas and holiday trading period draws near, new research reveals 55% of surveyed small to medium-size retailers remain uncertain or concerned about their financial future. The Australian Retailers Association (ARA) &...

CouriersPlease reports surge in same-day and next-day deliveries

Demand for same-day and next-day parcel deliveries is booming, according to data from parcel delivery service CouriersPlease. The company’s data shows that in the September 2023 quarter, same-day and next-day metro deliveries were...

Youth backed brands revealed

YouTube has been ranked as the top brand in YouthInsight’s ‘Australia’s Top 100 Youth Brands Report 2023’. The platform was also named the leading entertainment brand of Australian youth. YouTube’s number-one ranking was attributed...

Cost of living, fatigue and burnout put pressure on workplace mental health

While the direct disruption of the pandemic on workplace mental health has eased, Australian workplaces are facing new pressures, according to new research by Allianz Australia. More than a third (35%) of surveyed...
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