Tag: in-store shopping

In-store retail experience still key

Australians are shopping more frequently and in more varied locations than ever before, with the physical retail experience continuing to drive consumers in-store, according to new research by oOh!media. In a major new...

Post-pandemic shopper prefers in-store shopping

While Covid-19 has accelerated online retail growth, consumers are eager to return to in-store shopping, finds new research commissioned by Emarsys. The survey of more than 1500 Australian and New Zealand consumers revealed that...

No choice but to step up customer service game

Are Aussie shoppers becoming more savage when it comes to their in-store shopping expectations? New research from Humanforce shows that 63% of shoppers would leave a store, and find a product elsewhere, or...
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