Tag: customer research

Poor hygiene turns away customers

Over half (55%) of Australians say they have stopped ordering from one or more food and beverage (F&B) outlets after being aware of poor hygiene practices, according to national research from YouGov...

Consumer preferences in a post-pandemic world

Qualtrics is releasing research that shows what Aussie consumers expectations are when it comes to business in a post-pandemic world. “As we move forward from the pandemic, the eyes of the world are...

Customers don’t trust marketing communications

Customer trust is important; however many customers have the mindset that they are being lied to by businesses. In fact, 74% of customers believe that brands lie in their marketing communications. “Brands invest so...
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