Intelligent audio startup Qsic, has struck a multi-million, multi-year partnership for national rollout across the Shell Coles Express network. This will provide Australia’s “largest” company controlled convenience network with Qsic’s retail audio...
Research reveals that over one-third of Australian consumers have stopped purchasing from a business after a bad experience.
A negative customer experience has a significant impact on whether consumers purchase from a company...
Salesforce, the global leader in CRM, has released the second edition of its State of Commerce report, which reveals 90% of retailers in ANZ have reported impacts from third-party cookie depreciation as...
E-commerce and retail show Online Retailer Conference & Expo returns with a stellar program of industry leaders, retail masters and trend setters at the ICC Sydney Exhibition Centre on 20-21 July.
The two-day...
Nearly nine in ten Australian say they were dissatisfied with their experiences as customers in 2021, according to the Qualtrics 2022 Global Consumer Trends launched this week.
This dissatisfaction could be costing businesses in Australia...
MEDIA RELEASE 13.07.2021
Boomi™, a leading provider of cloud-based integration platform as a service (iPaaS), today reveals that Ampol is using the Boomi AtomSphere™ Platform to drive agility and speed to market for...
If 2021 is the year of ‘the switch’, then it’s safe to say these shoppers ‘ain’t loyal’.
Founder and director of Fifth Dimension Lyndall Spooner, believes consumers will walk away from known brands...
There’s been a huge, and very clear boom in e-commerce recently, with many retailers having to quickly adapt to the evolving retail space.
A new report however, shows that the customer service experience...
