Tag: customer abuse

Woolworths Group calls for respect

Woolworths Group is calling for respect and courtesy from customers this holiday season. This comes as the retailer’s team members continue to report “unacceptable levels” of verbal abuse and physical aggression in stores. Since...

Wellbeing concerns for retail workers during COVID-19

The National Retail Association (NRA) has released a report detailing the health and wellbeing struggles of Australia’s second largest workforce as they battle COVID-19. Australia’s 1.5 million retail workers have been at the...

Retail and fast food fight against customer abuse

A Retail and Fast Food Industry Statement on witnessed increases in abusive and violent customer behaviour has been released. This comes from the National Retail Association (NRA), along with the Shop, Distributive and...
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