Tag: customer

Online spending still strong

New research from e-commerce experience platform preezie finds 76% of consumers are now likely to avoid major purchases such as high-value goods, luxury products, and expensive electronics in the next six months. Despite this pull...

Brand trust biggest problem for Aussie consumers, Customology

Customology has released ‘The Unspoken Customer’, a report that offers new insights into the psyche of silent consumers, the shoppers who do not post reviews online, provide feedback or participate in brand...

New Sunrise launches inaugural virtual trade show

The 14-day virtual trade show commenced on 2 November for over 1000 New Sunrise retail members. “With an unprecedented number of holiday makers planning to take a road trip this Summer, New...

Managing customer frustration with cashless transactions

Media Release 15 June, 2020 Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. University of NSW microbiology professor Peter White explains...
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