Tag: COVID

Aussie petrol prices still below pre-pandemic levels

Although the average petrol price rose in the September quarter 2020, they still remain well below the 15-year real average of 151.6 cents per litre (cpl). The latest petrol monitoring report shows the...

Dreading the delivery delay

Delivery delays are one of the main concerns for shoppers during this holiday period. Researched presented by Doddle, reveals that 64% of Australians are concerned about delivery days of online orders. 57% of consumers...

Mental health crises among retail workers

Aussie retailers are suffering greatly when it comes to their mental health and wellbeing, particularly since the commencement of Covid-19. Research via SuperFriend, ‘Spotlight on the Retail Industry 2020’ finds that two in...

How much will shoppers spend this Christmas?

The end of the year is usually a time of celebrating and cheer, filled with gift-giving and partying, but will that be the same for 2020? New research reveals that nearly 4 in...

Woolworths Group releases First Quarter Sales Results

“It has been a pleasing start to F21 with all retail businesses delivering strong sales growth and customer metrics remaining solid,” begins Woolworths Group CEO, Brad Banducci. Woolworths group sales has increased by...

Coles releases first quarter results

Express convenience (c-store) has seen a sales growth of 10.2%. Coles’ digital transformation has increased in the first quarter of 2021. One significant change involved the introduction of coles&co, which launched in September. It...

Customer service letting retailers down

There’s been a huge, and very clear boom in e-commerce recently, with many retailers having to quickly adapt to the evolving retail space. A new report however, shows that the customer service experience...

Workplace risk: asking employees to fulfil Covid cleaning

While many workplaces are thoroughly cleaning their premises properly and professionally – there are still a concerning amount of employees admitting that they’ve been tasked with Covid-19 cleaning themselves. Research finds that 59%...
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