A CHOICE investigation into Australia’s “25 biggest and most trusted retailers” has revealed that Kmart, Bunnings and The Good Guys are using facial recognition technology to identify customers who enter selected stores.
Facial...
CHOICE’S latest ‘Consumer Pulse’ survey has found anxiety about the cost of food and groceries at its highest level in seven years, with “over four in five households (83%) reporting concern. This...
Consumer groups from 9 countries are calling for urgent action on buy now, pay later (BNPL) credit providers as new data shows many Australians are struggling with this form of debt.
The global...
CHOICE is reminding people of their consumer rights, in celebration of World Consumer Rights Day.
“Sometimes it’s hard to keep track of exactly what your rights are, and what you’re entitled to if...
The banking industry announces that they will be offering further assistance to help customers experiencing hardship from COVID-19.
CHOICE, Financial Rights Legal Centre, Consumer Action Law Centre and Financial Counselling Australia are at...
New award, The Shinys was created to acknowledge businesses who are really helping their customers.
Australians have flooded CHOICE with stories of generosity, as the consumer advocate recognises Australian businesses for acts of...
