FRANdata, a renowned and independent international authority in franchise ratings, has announced Soul Origin as a recipient of a 5-star rating. A five-star rating is the highest outcome possible on the rating scale and Soul Origin is one of only six Australian food-related franchise systems (QSR, cafes, coffee, bakeries, desserts, etc) to have achieved this distinction since the ratings program commenced in 2019.
“Awarded as a very high-performing brand across both performance and transparency measures, Soul Origin was analysed through a rigorous and detailed assessment to determine the rating of the business. The comprehensive evaluation is allocated after an independent and fact-based assessment spanning seven key categories that dictate and highlight critical working parts of the franchise formation,” according to FRANdata.
“In achieving this very strong 5-star rating, Soul Origin was able to demonstrate a high level of transparency and franchise performance. Being recognised with this highly esteemed accolade showcases the level of professionalism and exemplary performance across the Soul Origin brand.”
Soul Origin Managing Director and CEO Hao Quach says, “We are thrilled to be recognised as the first and only brand in the salad and breads category in Australia to receive such an incredible accolade that highlights the wider team’s remarkable performance and unparalleled professionalism in the workplace. Soul Origin ensures every detail of product and service is to the highest level of standard”.
FRANdata Australian CEO Darryn McAuliffe says: “A standout feature of the Soul Origin Franchise System is its line of sight over, and how it helps franchisees to improve, the key success drivers of each business. With strong follow-up support practices and sound financial performance, it was no surprise to find proof of healthy satisfaction levels across the franchisee network. Importantly these satisfaction levels are measured by an independent external provider”.
Rating assessment outcomes from the Australian Franchise Rating Scale™ are being delivered now to participating franchise systems and recorded by The Australian Franchise Registry™.
