OTR has introduced a range of additional measures to help protect its customers, team members and the community during the COVID-19 pandemic. 
According to the retailer, automatic hand sanitisers are now being installed into all 152 OTR stores, with sterile wipes and paper towels currently provided to customers using fuel pumps.
Additionally, customers are being advised to stay 1.5m away from each other.
These measures are in addition to the current measures in place at all OTR stores.
Safety and hygiene standards
OTR says it has always had great safety and hygiene standards across its sites. The retailer is now reinforcing these and where necessary, implementing additional measures to meet the current risks around this pandemic.
This includes regularly cleaning and sanitising fuel pumps, counters, POS and EFTPOS terminals and providing updated hygiene advice to all team members and customers.
OTR team members who report symptoms are encouraged to self-isolate in accordance with Health Department guidelines. The company will also consider providing sick leave assistance on compassionate grounds to any team member suffering genuine hardship as a result of having little or no sick leave.
In addition, OTR has followed the government’s directive by closing all seated dining areas within all stores, including Truckie Lounges. This also includes Subway, Oporto, Guzman y Gomez, Hungry Jack’s and Wok in a Box, which will continue to provide take-away food services.
Looking forward
OTR is closely monitoring the current COVID-19 situation and are continuing to follow the advice of the government and health authorities, and their recommendations for minimising the spread of the virus.
The retailer says it recognises the essential service and valuable employment it provides to the community through its 152 stores and is committed to continuing to monitor and react to this evolving situation in the best interests of its team and customers.
