Coles has released its 2025 financial year results, with Group sales revenue increasing 3.6% to $44.35 billion.
Coles Group CEO Leah Weckert says over the period, the retailer maintained a consistent focus on its strategic priorities.
“We were clear that value, quality and availability remained important to our customers,” she says.
“In addition, continuing to manage loss and delivering on our Simplify and Save to Invest commitments remained key to achieving our financial objectives.
“We made good progress in each of these areas resulting in increased customer satisfaction scores and earnings growth.
“At the same time, we delivered several major milestones in our capital investment program, including the launch of our Kemps Creek ADC and two CFCs, and these investments are already delivering results.
“Pleasingly, we also achieved our highest ever team member engagement score.
“Our more than 115,000 team members are critical to the success of Coles. They often go above and beyond to support our customers and serve our local communities. We are proud of the work they have done this year, particularly in responding to events including Cyclone Alfred and the severe floods which impacted communities in Far North Queensland and Northern NSW, and I would again like to acknowledge their efforts.”
Supermarkets
Supermarkets sales revenue was $40 billion, an increase of 4.3% compared to the prior year. Excluding tobacco, sales revenue increased by 5.7%. In the fourth quarter, sales revenue increased by 4.8%.
According to Coles, sales revenue was supported by solid volume growth with growth across both transactions and basket size, underpinned by the retailer’s focus on value, quality, availability and the overall customer experience.
“Customers responded positively to our seasonal ‘Great Value, Hands Down’ value campaigns, our focus on fewer, deeper promotions and our expanded range of products on everyday low prices,” says Coles.
“The successful execution of events throughout the year including Christmas, Easter, Halloween and Mother’s Day, and our collectible and continuity programs, including the Curtis Stone glassware and Harry Potter Magical Discs campaign, also underpinned the result.”
E-commerce sales increased by 24.4% to $4.5 billion with penetration increasing to 11.2%.
Exclusive to Coles sales increased by 5.7% of $13.7 billion with Coles Finest continuing to be the strongest performing tier with sales revenue growth of 13.6%.
In early FY25, Coles opened two automated CFCs and “successfully” transitioned its next day home delivery volumes in its Melbourne and Sydney CFC catchments by the end of November.
In the fourth quarter, total supermarkets price inflation remained stable at 1.5%.
During the year, Coles completed 60 store renewals, opened eight new stores and closed four stores, taking the total network to 860 supermarkets.
