Category: News

Consumers are after ‘human-like’ experiences

Australians consumers are calling on organisations to bring an improved “human touch” to their customer experience. According to The Customer Experience Edge: Australia report by Qualtrics and SAP's Centre for Experience Management, consumers...

Retailers face higher barrier to sale amidst soaring cost-of-living pressures

New research from Manhattan Associates has found that 80% of Australians are now more discerning and selective in their purchasing decisions compared with twelve months ago, creating a significantly higher barrier to...

Mad Mex founder and CEO steps into MD role

Mad Mex founder and CEO Clovis Young is taking on a new Managing Director role in the company he founded 16 years ago. COO Therese Frangie has been promoted into the CEO...

Grill’d reveals its first drive-thru restaurant in Australia

Australian home-grown burger brand Grill’d will this week open its 165th local restaurant, and its first ever drive-thru experience in the suburb of Mt Ommaney, Brisbane. The Centenary suburbs can grab a...

Nespresso appoints new Oceania MD

Nespresso has announced that Stefan Vermeulen, currently Managing Director for Nespresso New Zealand, will succeed Jean-Marc Dragoli as Managing Director of Nespresso Oceania. Mr Vermeulen brings a wealth of brand knowledge and local...

foodpro to support farming charity Aussie Helpers

Food manufacturing industry event, foodpro, has announced organisation Aussie Helpers as its charity partner for 2023. foodpro will support Aussie Helpers in their efforts to fundraise and give back to farming communities. “Australian farmers...

More than 60 retailers participate in First Responders Day

More than 60 Australian retailers representing thousands of stores nationally will participate in First Responders Day tomorrow offering special deals for our frontline heroes. Some of the country’s most iconic brands, including Target,...

Woolworths removes kids confectionery from checkouts

Woolworths is removing kids confectionery from checkouts across all its supermarkets. The move follows on from changes to checkouts introduced last year by the retailer, where it increased the range of healthier options.,...
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