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7-Eleven recognises supplier excellence

CEO Angus McKay, addressing the 7-Eleven Business Update in Melbourne yesterday, detailed the stores’ recent strong performance and presented awards to the suppliers that helped to make this possible.

Mr McKay said 7-Eleven had 655 stores across Australia in 2016 and enjoyed market leadership.

“Our market share is improving and, while market share isn’t the be-all and end-all, it’s an important indicator of the health of our business,” he said.

Citing nine per cent growth in like-store customer transactions in 2016, Mr McKay said 7-Eleven’s ability to bring products to wanting customers was unprecedented.

“We have no intention of changing that dynamic and we see this as a core competitive advantage,” he said.

7-Eleven also outlined its plans to broaden its potential-customer base from convenience shoppers to all on-the-go customers, including those currently favouring cafés and QSRs. 7-Eleven Stores Head of Marketing Julie Laycock introduced suppliers to five modern demographic profiles – the Active Acrobat, Empty Tanker, Social Snacker, Speedy Striver and Treat Timer – to showcase the emerging opportunities for 7-Eleven and suppliers in this broader market.

Mr McKay and Ms Laycock presented the 7-Eleven Supplier Awards for 2016 at the event. The annual awards are judged against 7-Eleven’s guiding principles of ‘Better for customers’, ‘Simpler for stores’, ‘Quicker for everyone’, and ‘Bang for buck’, along with a range of measurable indicators in each category.

The 7-Eleven Supplier Award winners for 2016 are:

  • Supplier of the Year: Coca-Cola Amatil.
  • Account Manager of the Year: Luke Golding, Active Display.
  • Outstanding Branded Category Growth Initiative: Krispy Kreme Innovation Original Filled, Krispy Kreme.
  • Innovative Thinking: 7-Eleven Fuel App Product Development, Tigerspike.
  • Outstanding Service Non-Merchandise Services: Voice of the Customer Dashboard, The Realise Group.
  • Supply Chain Excellence: $2 Sandwich Campaign, Swire and Azura Fresh.
  • Best Customer Experience: Slurpee $1 Launch Campaign, Leo Burnett.
  • Best New Product Launch – 7-Eleven Brand: 7-Eleven Still Spring Water 600ml, Nu-pure water (Qld, NSW, Vic) and Aussie Natural Water (WA).
  • Best New Product Launch: Powerade Silvercharge, Coca-Cola Amatil.

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