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Domino’s year of pizza-bilities
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Retail sector releases federal election priorities
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JAX Tyres & Auto recognised for customer excellence with three nominations at the 2025 CX Awards
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Mobil faces penalties for ‘misleading’ statements about fuel
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UK convenience stores trial dynamic price labels
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New APCO packaging strategy maps ambitious path for change
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Zeller supports hospitality sector with new partnership
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Business failure wave flowing into personal insolvencies
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AI tool helps unlock benefits of QR codes
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Suntory BOSS Coffee launches TOKYO HOUSE pop-up experience in Sydney
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The Coffee Club acknowledged among Australasia’s best coffee
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SPAR Australia recognises outstanding supplier partnerships at 2024 Supplier Awards
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Australia named as official partner country for FHA Food & Beverage in Singapore 2025
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7-Eleven Australia wins ARA Innovation Excellence Award
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Will Wilson
Aussie consumers can no longer afford to be loyal
News
Convenience World Editor
-
10 November 2023
This year, customer loyalty in retail has fallen by 14% to just 65%, down from 79% in 2022, according to the SAP Emarsys ‘Customer Loyalty Index 2023’. The annual ‘Customer Loyalty Index’ from leading omnichannel...
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Domino’s year of pizza-bilities
