Fifty-eight per cent of Australian retailers surveyed admit to passing the “majority” of the higher costs of doing business onto consumers, according to new research from Shopify. Twenty-three per cent of respondents...
Millions of Australians are refusing to give up their little luxuries, according to new research by Finder.
A Finder survey of 1096 respondents revealed three quarters of surveyed Australians (74%) – equivalent to...
Australia’s retail sector could unlock billions of dollars in value by 2030 if it accelerates the “responsible adoption” of generative artificial intelligence (GAI), finds a new report.
The report, Australia’s Generative AI Opportunity,...
44% of surveyed Australian retailers are either investing in or planning to invest in artificial intelligence (AI) and automation, according to recent research conducted by Shopify.
These technologies are being employed for various...
Australians consumers are calling on organisations to bring an improved “human touch” to their customer experience.
According to The Customer Experience Edge: Australia report by Qualtrics and SAP's Centre for Experience Management, consumers...
With retail sales falling, Customology says a top priority for brands next financial year will be finding ways to reclaim and retain customers.
According to findings from a survey of an independent panel...
New findings from ShopFully and Nielsen reveal changed consumer behaviour to cut costs at the checkout.
The commissioned study into Australian consumers’ path to purchase highlights shoppers are under financial pressure, with three...
Following the news that Milkrun has been acquired by Woolworths, Finder has shared new data on grocery and food habits.
According to Finder’s Consumer Sentiment Tracker (CST), the average Aussie household spent $194...