Tag: National Retail Association

NRA supports transgender people with retail-first guide

The National Retail Association (NRA) has called for greater awareness and action to support transgender people in the retail industry, as it marks Wear it Purple Day today by launching a new...

Upcoming webinar: Dealing with difficult customers

Media Release 18 August, 2020 ANNOUNCEMENT Coming soon, two webinars developed to suit the retail environment, covering skills and tools which can be used to deal with difficult customers. In current times we have seen...

Wellbeing concerns for retail workers during COVID-19

The National Retail Association (NRA) has released a report detailing the health and wellbeing struggles of Australia’s second largest workforce as they battle COVID-19. Australia’s 1.5 million retail workers have been at the...

NRA emphasises innovation in retail with Imfree partnership

Media Release 6 July, 2020 The National Retail Association (NRA) has today announced a partnership with Imfree, the first ‘PhyGital’ platform that connects local customers to bricks and mortar stores through a simple...

Retail turnover rises 16.9% in May

Australian retail turnover rose 16.9% in May 2020, seasonally adjusted, according to the latest Australian Bureau of Statistics (ABS) Retail Trade figures. This updates the preliminary result of a 16.3% rise published on...

NRA welcomes rent relief measures

MEDIA RELEASE 3 July 2020 The National Retail Association (NRA) has welcomed the ACCC announcement proposing to grant authorisation for NRA members to engage in information sharing and, in the case of tenants, collective...

Managing customer frustration with cashless transactions

Media Release 15 June, 2020 Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. University of NSW microbiology professor Peter White explains...

Retail turnover falls 17.7% in April

The latest Australian Bureau of Statistics (ABS) Retail Trade figures reveal retail turnover fell 17.7% in April 2020, seasonally adjusted. This is a slightly revised figure from the 17.9% recorded in the preliminary...
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