Fifty-eight per cent of Australian retailers surveyed admit to passing the “majority” of the higher costs of doing business onto consumers, according to new research from Shopify. Twenty-three per cent of respondents...
Millions of Australians are refusing to give up their little luxuries, according to new research by Finder.
A Finder survey of 1096 respondents revealed three quarters of surveyed Australians (74%) – equivalent to...
Australians consumers are calling on organisations to bring an improved “human touch” to their customer experience.
According to The Customer Experience Edge: Australia report by Qualtrics and SAP's Centre for Experience Management, consumers...
A new report by CommBank iQ takes a look at changes in spending behaviour in response to inflation, interest rate rises and rent increases.
CommBank iQ is a joint venture between Commonwealth Bank...
New RMIT-led research reveals most Australians think food packaging waste is a bigger environmental issue than food waste, but the opposite is true.
With Australians said to be wasting four times more food...
Cost continues to greatly influence customers, with 65% of Aussie consumers stating they will switch products if a cheaper option is available.
This comes from Emarsys research which surveyed consumers on what influences...
The first quarterly index looking into the current state of shift work in Australia has been released by leading workforce management software solution, Deputy.
The research found that the average Aussie shift worker...