This year, customer loyalty in retail has fallen by 14% to just 65%, down from 79% in 2022, according to the SAP Emarsys ‘Customer Loyalty Index 2023’.
The annual ‘Customer Loyalty Index’ from leading omnichannel...
More than 60 Australian retailers representing thousands of stores nationally will participate in First Responders Day tomorrow offering special deals for our frontline heroes.
Some of the country’s most iconic brands, including Target,...
While Covid-19 has accelerated online retail growth, consumers are eager to return to in-store shopping, finds new research commissioned by Emarsys.
The survey of more than 1500 Australian and New Zealand consumers revealed that...
Service stations in the ACT will no longer be able to display discounted prices on fuel boards under new laws.
The laws are designed to protect motorists from ‘pricing confusion’ in the state.
Minister...
