Australian consumers are witnessing a transformation in how they interact with brands, with rapid advancements in AI technology making the customer journey more personalised and efficient. A special report by EY shows...
The latest KPMG Australia Retail Health Index (RHI) indicates another setback for the retail sector with a full recovery unlikely to occur before the end of 2025.
“Between March quarter 2024 and the...
Modelling from KPMG Australia’s new Retail Health Index (RHI) indicates the sector will be unlikely to return to pre-pandemic levels until late 2025, with discretionary retailers expected to be hit the hardest.
The...
