Research reveals that over one-third of Australian consumers have stopped purchasing from a business after a bad experience.
A negative customer experience has a significant impact on whether consumers purchase from a company...
ACAPMA has released its biennial research into consumer attitudes towards the petrol-convenience industry in Australia.
The research was undertaken by Survey Matters and surveyed a geographical representative cross-section of 1,000 Australian petrol-convenience consumers...
Last week, ACAPMA released the findings of the 2017 Monitor of Fuel Consumer Attitudes. Conducted every two years, this national research gives insights into whether consumer trends in fuel buying behaviour are...
