PayPal has announced six new innovations the company is piloting and bringing to market this year.
According to the company, the new technology will “revolutionise” commerce through artificial intelligence (AI) driven personalisation for...
SPAR Slovenia has introduced a virtual influencer, called Sara, created with the help of artificial intelligence (AI).
The influencer’s handle, @nerelna.sara, shares content on social networks and offers suggestions for solutions to life...
Salesforce has released its latest ‘State of Commerce’ report in collaboration with the Australian Retailers Association (ARA) revealing four in five Australian e-commerce businesses are already harnessing the power of artificial intelligence...
The volume of customers giving feedback directly to brands after a bad customer experience in Australia declined in 2023, according to new research by Qualtrics.
A drop in feedback on bad experiences hasn’t...
bp hopes to enhance its global employee experience through expanding its use of generative AI, implementing Copilot for Microsoft 365.
Copilot for Microsoft 365 is a cloud-based service that integrates with the Microsoft...
Coca-Cola Australia has launched its first “futuristic flavour” co-created with human and AI, Coca-Cola Y3000 Zero Sugar.
The launch also includes a new AI-powered experience that will give fans an “unexpected and exciting”...
7-Eleven Australia is partnering with Grabango to develop My 7-Eleven App Pay and Go 2.0.
The Grabango technology uses AI to enable customers the choice to skip the register, without the need to...
Australia’s retail sector could unlock billions of dollars in value by 2030 if it accelerates the “responsible adoption” of generative artificial intelligence (GAI), finds a new report.
The report, Australia’s Generative AI Opportunity,...