Tag: AI

Menulog introduces AI assistant

Menulog is rolling out a new AI assistant, powering a “smarter, faster” way for Australians to order their favourite meals from local restaurants. The AI assistant helps customers search, customise and place...

Urgent need to reskill workforce

More than one in five jobs are expected to be fundamentally changed by 2030 as a result of technology change, the green transition, geoeconomic fragmentation, economic uncertainty and demographic shifts, according to...

Coke&Go revolutionises the vending experience

Coca-Cola in Australia and Coca-Cola Europacific Partners (CCEP) is partnering with Sydney Airport to introduce consumers to the latest innovation in vending, Coke&Go, a new generation of smart coolers powered by artificial...

Coles refreshes Microsoft partnership

Coles Group and Microsoft will collaborate and co-innovate on a range of digital initiatives following the announcement of a new five-year strategic partnership. The agreement builds on Coles and Microsoft’s longstanding relationship, which...

Attitudes towards AI in the customer experience

Australian consumers are witnessing a transformation in how they interact with brands, with rapid advancements in AI technology making the customer journey more personalised and efficient. A special report by EY shows...

Oliver’s introduces AI drive-through system

Oliver’s has launched what it says is Australia’s first truly conversational, unscripted AI for drive through, named Ollie. Launching first at Pheasant’s Nest, NSW, the AI system offers a fully contextual, two-way interaction,...

Sainsbury’s to upgrade checkout tech

Sainsbury’s has chosen NCR Voyix, a global leader in digital commerce solutions, to upgrade its checkout technology. A new seven-year agreement expands the UK retailer’s more than 20-year strategic partnership with NCR...

Workplace Health & Safety Show: spotlight on AI

Artificial intelligence (AI) is revolutionising the way we work, thanks to its ability to perform a wide variety of tasks and process large quantities of data, fast. According to Helene Seidel-Sterzik, CEO...
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