Tag: aggression

Managing customer frustration with cashless transactions

Media Release 15 June, 2020 Many retailers have implemented store policies against cash transactions to minimise the risk of transferring the COVID-19 virus from one person to another. University of NSW microbiology professor Peter White explains...

It is completely un-Australian, says ACAPMA

While Australians have a lot to be proud of, there is a disappointing side to the response of shoppers through this COVID-19 pandemic. ACAPMA has made note that it is extremely disappointing to...
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