Tag: abuse

Council meets to address employee safety

The Retail Employee Safety Council (RESC) – a tri-partite alliance between unions, employers and government that aims to address the rise of abuse, assaults and harassment in the retail sector – convened...

Industry calls for respect from shoppers

The Australian Retailers Association (ARA) and the Shop, Distributive and Allied Employees Association (SDA) are pleading for civility and mutual respect amid a spike in customer aggression throughout the Christmas shopping period. ARA...

Holidays wreak havoc on mental health

Retail workers of all ages are affected by violence and bullying, according to Australia’s largest workplace mental health and wellbeing survey. This looks set to worsen as the industry enters the busy...

It is completely un-Australian, says ACAPMA

While Australians have a lot to be proud of, there is a disappointing side to the response of shoppers through this COVID-19 pandemic. ACAPMA has made note that it is extremely disappointing to...

Retail and fast food fight against customer abuse

A Retail and Fast Food Industry Statement on witnessed increases in abusive and violent customer behaviour has been released. This comes from the National Retail Association (NRA), along with the Shop, Distributive and...
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