The 14th annual Australia Post Online Retail Industry Awards (ORIAS) was held at the ICC Sydney Grand Ballroom last night (20 July). 
As the final night of the Online Retailer Conference & Expo, the ORIAS recognises and honours Australia’s top e-commerce leaders.
Winners from a diverse range of retail categories, including both domestic and global brands, were celebrated during the ceremony.
“The calibre of entries in this year’s ORIAS, from businesses of all sizes and scale, is incredible and it’s fantastic to be able to celebrate their success,” says Australia Post Executive General Manager, Parcel, Post and eCommerce Services Gary Starr.
“Each of these businesses play a key role in helping to build Australia’s economic prosperity and at Australia Post we are proud to champion their commitment to innovation, sustainability, and diversity through our inaugural Australia Post Impact Awards.”
A panel of esteemed judges, selected by the event organisers, represented a cross-section of the retail community.
“The ORIAS celebrate the retailing innovators who continuously set new standards of excellence in both online and in-store experiences,” says Event Director Matt Smith.
“Through their unwavering dedication, passion, and pioneering spirit, they inspire the industry as a whole in an ever evolving, global economy.”
The winners are:
- Australia Post Diversity & Inclusion Impact Award: Kmart
- Australia Post Small Business Innovation Award: Stymie
- Australia Post Sustainability Impact Award: i=Change
- Best End to End Customer Experience: birdsnest
- Best Multichannel Retailer: birdsnest
- Best Online Fashion Retailer: Cue
- Best Online Food & Beverage Retailer: Penfolds
- Best Online Retail Marketing: Miss Amara
- Best Phygital Initiative: Penfolds
- Best Pureplay Retailer: Carma
- Best Small Independent Retailer: UNE PIECE
- Best Social Commerce Initiative: Esther & Co.
- Customer Service Excellence: Appliances Online
- International Conqueror: Babyboo
- Technology Champion: Carma
- Industry Recognition: Kirsten Kore
- Hall of Fame: Cue
- Online Retailer of the Year: birdsnest
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