Coles has announced the appointment of Michael Courtney as Chief Customer and Digital Officer and Claire Lauber as Chief Executive Liquor.
Both will report directly to Coles Chief Executive Leah Weckert on the Coles Executive Leadership Team.
Michael Courtney is currently the Chief Executive of Liquor, where he has been leading the team to serve customers across almost 1000 stores. He is also transforming the customer offering from a three-banner strategy to a single Liquorland brand.
He has diverse experience within the Coles Group, Bank of America and ANZ, having held several senior roles across liquor, Coles Express, ecommerce, operations, finance, business development, investor relations, and property portfolios.
The Chief Customer and Digital Officer role is a newly combined portfolio that highlights a growing emphasis on omnichannel shopping, integrating our in-store and online experiences.
Claire Lauber is currently Executive General Manager Supermarket Operations where she oversees the operation of 850 supermarkets and nearly 100,000 team members. Her appointment as Chief Executive Liquor sees her promoted to the Coles executive team.
She has significant experience across major retailers including Coles, Boost Juice, Jo Mercer, Woolworths, and Treasury Wine Estates.
Coles Chief Executive Leah Weckert said: “Michael and Claire are accomplished executives who are having a strong impact in the Coles Group.
“Michael’s appointment reflects his deep understanding of our business and broad career experience. He has consistently shown he can lead through change, build strong teams and deliver for our customers.
“Claire is an empowering leader who has driven record team engagement levels in supermarkets. She knows our team and customers deeply, with a proven focus on culture, team capability and operational improvement. She will be an exceptional addition to our executive team.”
