Recent usage trends from amaysim demonstrate the increasing importance of data for mobile users, particularly with more than half of the nation having recently faced or still facing life in lockdown.
In response, the telco has announced unlimited data banking for all customers. This means customers on amaysim plans can rollover their unused data for as long as they like, with no expiry period unless their plan is cancelled, their phone number is ported to a different provider or they change their plan.
Amaysim says it is one of the only telcos in market to provide such an offer.
Customer first
Isaac Ward, amaysim’s Chief Operating Officer, says amaysim’s objective is to provide “great value mobile plans with outstanding customer service”.
“Our customers have been asking us for the data banking feature recently, so in true amaysim style, we listened and delivered,” he says.
“We put our customers first in everything we do and have always offered amazing value mobile and data but now with this exciting new feature our plans are certainly among the best available in market.”
Locked down, data up
Figures from amaysim show that data usage among their customers is up 146% during lockdown, based on a comparison of 16-month periods between October 2018 to February 2020 and March 2020 to July 2021.
Calls and SMS usage also both increased during these periods, up 11.55% and 10% respectively.
Unlimited Data Banking is now available for all existing and new amaysim customers.
For more information, visit amaysim.com.au/plans/mobile-plans.