Forging ahead with plans to increase drive-through locations across Queensland, Australian-owned specialty coffee franchisor Zarraffa’s Coffee has opened a new store in Mt Gravatt.
The new Mount Gravatt store is owned and operated by experienced local franchisees Melissa Sanagan and Lachlan Sherrington from 29 September 2022.
The store will be the Gold Coast locals’ second franchise after taking on the Zarraffa’s Coffee South Tweed store in 2019.
“We plan to become more involved in the community, through local schools, businesses and sporting associations,” Mr Sanagan said.
“Supporting businesses in our backyard has always been a core part of what Zarraffa’s stores do and we’re keen to start forging local relationships through coffee.”
“Opening the Mount Gravatt location is another chapter in our journey with Zarraffa’s. We’re looking forward to serving the local community handcrafted coffee for years to come.”
Before purchasing the Zarraffa’s South Tweed store, Ms Sanagan worked as a teacher while Mr Sherrington was involved in community development programs.
Utilising their previous skills, Ms Sanagan and Mr Sherrington had a successful experience operating the South Tweed location before deciding it was time to explore their next opportunity at Mount Gravatt.
“After our years of experience of owning the South Tweed franchise, we’re really pumped to hit the ground running and deliver on the overarching Zarraffa’s experience. It’s really exciting to be able to open our second store and set our standards early,” Ms Sanagan said.
“We’ve been forming our team for the past few months, employing over 30 locals. We believe when our staff are well trained, happy and confident, we can deliver the best possible service for our customers. My teaching experience has really helped build our team’s skills and knowledge. We thrive on having fantastic culture in our stores.”
The move to open a Zarraffa’s Coffee drive-through store in Mount Gravatt is all part of current expansion plans for the 25-year-old specialty coffee company.
Zarraffa’s Coffee CEO Marnie Sheldon says it’s hugely rewarding to see Ms Sanagan and Mr Sherrington take the next step by becoming a multi-site owner within the brand.
“Growing our footprint can only happen with the great operators. Mel and Lachlan have established a thriving local business in South Tweed and now get to enjoy the next phase in their franchising journey with two bustling drive thru locations,” she said.
“As we head into this next phase of store footprint expansion, we are looking for the right operators to join our team and grow beyond our traditional areas. With major expansion planning across Queensland, New South Wales and Western Australia, there is plenty of opportunity for commercial growth.”
Zarraffa’s Coffee Mount Gravatt is located at 3/1339 Logan Road, Mount Gravatt, Queensland 4122.
Opening hours are 5am – 8pm, seven days a week.
For more information about Zarraffa’s Coffee, visit zarraffas.com.
