Media Release
January 29, 2020
120 new specialist bankers, major fee cuts and faster lending decisions for CBA small business customers
Commonwealth Bank is delivering on its commitment to be better for small business, introducing more than 120 new roles dedicated to supporting small business customers, removing more business banking fees, and providing quicker access to business funding.
Clive van Horen, Executive General Manager of Business Customer Solutions at CBA, said the changes were all based directly on customer feedback and needs.
“Our small business customers have wanted more from us and we’ve been working hard to make the improvements they’ve asked for – like faster access to cash flow, more specialist bankers, and less fees,” Mr van Horen said.
“Small businesses are often the first to feel the pinch from shifts in the broader economy. As Australia’s largest bank, it is imperative we listen to these businesses, back them, and try to make it easier for them to innovate, invest and grow.”
The changes build on the commitment CBA made to small business customers in February – to lend even more, remove more fees, and increase its small business support teams.
For more, visit CBA Newsroom.
Source: Commonwealth Bank.
