7-Eleven Australia appoints new CEO and MD

7-Eleven Australia has appointed Fiona Hayes as its new CEO and Managing Director, marking Ms Hayes’ first week in the role this week.

Ms Hayes joined 7-Eleven in 2022, as General Manager – Channel before being appointed CEO and Managing Director in July 2024. She is responsible for leading the 7-Eleven Australia team, driving the business strategy, growing the brand and maintaining the company’s position as Australia’s first choice in convenience retailing.

She has extensive experience in operations and retail networks having held a range of senior roles with Telstra over 26 years, including 12 years as part of the Telstra executive team. She is also a former Telstra Foundation Board member.

Ms Hayes said: “It is an honour to lead 7-Eleven Australia. I thank the 7-Eleven International team for this opportunity, and I’m excited about what we will collectively achieve in the years ahead.

“Our ambition is to continue to push the boundaries of how consumers experience convenience in the neighbourhoods where we operate. I’m looking forward to working with our stores, our partners, and our support office to bring this to life.”

Ms Hayes thrives on engaging and leading large cross functional teams to deliver strategic customer, people and commercial outcomes.

Angus McKay departs 7-Eleven Australia

Since 2016, Angus McKay led 7-Eleven Australia through a period of significant strategic focus, through the implementation of new operating models both in stores and in the organisation’s supply chain. He improved profitability by embedding strong financial control and operational discipline as well as transforming culture and sustainability practices.

Retailers address the pandemic
Angus McKay.

On 9 July 2024, Asia Pacific’s leading provider of vehicle parts, accessories, equipment, service and solutions Bapcor Limited announced the appointment of Angus McKay as Executive Chair and Chief Executive Officer commencing 22 August 2024.

Mr McKay has more than 30 years of executive experience with a proven track record of improving operating performance and increasing shareholder value over a range of industries both nationally and internationally.

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