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Contents NEWS 5 Food and beverages fuels solid channel growth, AACS. 6 ACAPMA launches ‘roadmap for best practice’. 6 Caltex unveils new Ampol logo. 7 BP expands Couchfood home delivery range. 8 7-Eleven invests in new supply chain. 8 7-Eleven Good Calls celebrate ‘humble heroes’. 10 Coles Local arrives in Sydney. 11 New research discovers the point of loyalty, The Point of Loyalty. 11 Hubbed enables parcel pickup from P&C sites. EXCLUSIVE INTERVIEW 12 AACS CEO Jeff Rogut. OUR RETAILERS 14 Retailers address the pandemic. ON THE SHELF 16 The latest developments from J.C.’s, Doritos and Dairy Farmers. MARKETING MIX 18 Recent brand activity from Blue Dinosaur and Nudie. INDUSTRY INSIGHT 19 Going for the on-the-go dollar, IRI. FEATURES AND CATEGORY REVIEWS 20 Roadshow: South Australia. 34 Winter warmers: the season for eating humble pie. 40 Topping up drink sales despite ‘seismic’ shift. 45 Sustainable coffee: has it bean left behind? 50 Confectionery: keeping consumers engaged in trying times. PETROLEUM AND CONVENIENCE BUSINESS 57 Don’t forget the forecourt. 60 Industry bodies step up during crisis, ACAPMA. 62 Has the ACCC lost the plot on fuel prices?, ACAPMA. 64 COVID-19 fuel prices criticism is bizarre, ACAPMA. 2 CONVENIENCE WORLD MAY/JUN, 2020