Tag: retail experience

Australian retailers poised to take advantage of third wave of digital disruption, KPMG

A new KPMG report shows Australian retailers must capitalise on the structural shift to online retailing by embracing emerging technology to secure future customer growth. The report ‘Towards seamless commerce’ assesses the maturity...

Shoppers show love for real-life digital experiences

The majority of Australian shoppers want businesses to deliver digital versions of in-store experiences. The key findings are from The reinvention of the retail experience – a joint report from Salesforce and the...
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