While some small and medium-sized Australian retailers are surpassing performance expectations in the face of significant challenge, many say they are failing to meet their financial benchmarks, according to the inaugural ARA...
Australians are changing their dining habits in response to cost-of-living pressures finds research from restaurant dynamic pricing platform EatClub.
“As the country’s leading dining deal app used by millions of Aussies to secure...
Australians consumers are calling on organisations to bring an improved “human touch” to their customer experience.
According to The Customer Experience Edge: Australia report by Qualtrics and SAP's Centre for Experience Management, consumers...
With retail sales falling, Customology says a top priority for brands next financial year will be finding ways to reclaim and retain customers.
According to findings from a survey of an independent panel...
Marketers are looking to artificial intelligence (AI), especially generative AI, to meet the rising expectations of Australian and New Zealand consumers, according to Adobe research.
The global survey of 13,000 consumers and 4250...
New findings from ShopFully and Nielsen reveal changed consumer behaviour to cut costs at the checkout.
The commissioned study into Australian consumers’ path to purchase highlights shoppers are under financial pressure, with three...
Following the news that Milkrun has been acquired by Woolworths, Finder has shared new data on grocery and food habits.
According to Finder’s Consumer Sentiment Tracker (CST), the average Aussie household spent $194...
Almost half (47%) of the Australians surveyed in a recent pulse study conducted by Monash University are shopping for lower-priced brands more now than they did at the same time last year.
The...
