Qualtrics XM Institute Archives

Tag: Qualtrics XM Institute

Aussies report bad customer service one-tenth of the time

News Nicholas Rider - 12 February 2024

While Australians say they’re having fewer bad customer experiences, according to the Qualtrics XM Institute, more are cutting spending with a brand after just one bad interaction. Local consumers surveyed in new research...

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7-Eleven welcomes 60th WA store

DataMesh teams up with Visa

Ampol launches Best All Rounder Program for 2024

2024-25 Federal Budget hits and misses

American Express expands on $240k grant program supporting small restaurants

Landlords across APAC need to start preparing for ESG in valuations, JLL

CouriersPlease reports surge in same-day and next-day deliveries

Westpac unveils cloud merchant terminal app

Zarraffa’s Coffee’s new drive-through only concept store

Suntory BOSS Coffee launches TOKYO HOUSE pop-up experience in Sydney

Zarraffa’s Coffee old school favourite on the menu

The Coffee Club acknowledged among Australasia’s best coffee

Baristas battle for coffee supremacy

Symposium to address retail crime

Allpress Espresso’s official AFW partnership with a bespoke pop-up cafe

Forum focuses on how to produce and consume with reduced planetary impact