New research finds that the happiness of casual workers has a “crucial” influence on customer experience.
According to the study from Humanforce, 79% of the Australian casual workers surveyed reveal that their workplace...
Qualtrics is releasing research that shows what Aussie consumers expectations are when it comes to business in a post-pandemic world.
“As we move forward from the pandemic, the eyes of the world are...
Roy Morgan’s Coffee Shop Satisfaction Report shows that Michel’s is leading in customer satisfaction, with a rating of 87.3%.
Other coffee shops ranked as follows:
Donut King (86.6%)
Starbucks Coffee (84.5%)
The Coffee...
7-Eleven Australia has won Canstar Blue’s 2018 Most Satisfied Customers – Service Stations award, scoring five stars on five out of seven measures, including overall customer satisfaction.
The award is based on the...
