Tag: Bruce Billson

Ombudsman welcomes designated-complaints legislation

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the introduction of legislation into Federal Parliament that will create a “designated-complaints” mechanism to fast-track serious disputes for small businesses...

Top concerns for small businesses

The Australian Small Business and Family Enterprise Ombudsman has revealed the key issues for small businesses over the past six months. The Ombudsman Bruce Billson says two out of every five requests for...

Digital marketing support for small businesses

Digital marketing can be vital to the success of a small business yet one-in-three surveyed Australian businesses end up in a dispute with their provider. And almost 70% of respondents in the latest...

Ombudsman welcomes Payment Times review

The Australian Small Business and Family Enterprise Ombudsman, Bruce Billson, supports the call to overhaul the Payment Times Reporting Act and welcomes recommendations to make the data more useful for small business. “Finance...

Small businesses owners getting older

Australia’s small business owners are “rapidly” getting older as the proportion of younger entrepreneurs shrinks, according to research from the Australian Small Business and Family Enterprise Ombudsman. Ombudsman Bruce Billson says the most...

Ombudsman welcomes franchising review and appointment of reviewer

The Australian Small Business and Family Enterprise Ombudsman Bruce Billson has welcomed the Australian Government’s announcement of a review of the effectiveness of the regulatory framework that underpins the positive commercial relationships, fair...

Ombudsman releases procurement inquiry issues paper

Many small businesses say they feel excluded from the chance to tender for Australian Government procurement contracts because they are not part of the ‘in-crowd’ or find the process too hard to...

The Budget’s relief for retailers and consumers

According to the Albanese government, its 2023‑24 Budget “addresses the immediate challenges Australians are facing, better shares the opportunities in our society and builds a stronger and more secure economy”. “Australians have shown...
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